Microsoft’s refund policy for Microsoft 365 can typically be found on the official Microsoft website under the terms of sale or support sections. Here’s a general overview of what is usually included:
Cancellation and Refunds for Microsoft 365:
- Monthly Subscriptions: You can cancel a Microsoft 365 monthly subscription at any time with a refund for any full month remaining in the subscription period.
- Annual Subscriptions: For annual subscriptions, Microsoft generally allows cancellations within 30 days of purchase for a full refund. After this period, you might not be eligible for a refund, but you can still cancel to prevent future charges.
How to Request a Refund:
- Sign in to your Microsoft account.
- Go to the “Services & subscriptions” page.
- Find the Microsoft 365 subscription and select “Cancel.”
- Follow the instructions to complete the cancellation process.
Special Cases:
- Refunds for accidental purchases or issues with the product might be considered on a case-by-case basis.
- Additional refund policies might apply if the subscription was purchased through a third party (such as a retailer or telecom provider).
Support Contact:
- If you have any issues or need further assistance, you can contact Microsoft support directly through their website.
For the most accurate and detailed information, including any updates to their policy, please visit the official Microsoft website or the Microsoft Support page.